Commitment to Accessibility and Equality

Wonder Brands Inc., doing business as Maison Longueuil Boulangerie (“Maison”, “we”, “us” or “our”), is committed to ensuring that persons with disabilities are able to access our information and services in a manner that respects their dignity, independence, and right to equality.

We recognize accessibility as a component of our obligations under Quebec Human Rights Law and are committed to responding to accessibility barriers through reasonable accommodation measures.

Legal and Regulatory Context

This Accessibility Policy (the “Policy”) is guided by Quebec’s legal framework, including:

• the Charter of Human Rights and Freedoms (Quebec), which guarantees the right to full and equal recognition and exercise of human rights without discrimination based on disability; and
• the Act to secure handicapped persons in the exercise of their rights, which promotes the social integration and participation of persons with disabilities.

Under Quebec law, accessibility obligations are assessed based on reasonable accommodation, taking into account the specific circumstances, the needs of the individual, and the absence of undue hardship.

Scope of Application

This Policy applies to:

• our public-facing website and digital content;
• information and communications provided to the public; and
• requests for accommodation related to accessing our information or services.

This Policy does not apply to third-party websites or platforms that are not under our control.

Key Definitions

For the purposes of this Policy:

• Disability includes any physical, mental, sensory, psychological, or learning impairment, whether permanent or temporary, visible or invisible.
• Barrier means any obstacle that limits or prevents access to information or services, including technological, communicational, physical, or attitudinal barriers.
• Accommodation refers to a measure implemented to enable a person with a disability to exercise their rights fully and equally, up to the point of undue hardship.
• Accessible format means an alternative format that allows information to be accessed using assistive technologies or other adaptive methods where reasonably achievable.

Accessibility of Digital Content

We aim to design and maintain our website in a manner that supports accessibility and usability for a broad range of users.

Where reasonably achievable, we seek to:

• structure content clearly and logically;
• use readable fonts and sufficient contrast;
• provide alternative text for meaningful visual elements; and
• support access through assistive technologies.

Accessibility is assessed contextually and evolves as technology and content change. We do not guarantee that all content will be fully accessible at all times, but we commit to addressing identified barriers in a reasonable and timely manner.

Accessible Information and Communication

We strive to make our websites and digital content accessible and usable for persons with disabilities.

As part of this effort, we aim to align our website with recognized accessibility best practices, including the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium, where reasonably achievable.

Accessibility is integrated into our communication methods as follows:

• A feedback process is in place to receive and address accessibility-related concerns and accommodation requests.
• Upon request, we will provide or arrange for accessible formats and communication supports, taking into account the needs of the individual.
• We will consult with the person making the request to determine the most appropriate accessible format or communication support, in accordance with principles of reasonable accommodation.

Accommodation and Individualized Solutions

Where a person encounters difficulty accessing our website or information due to a disability, we will assess accommodation requests on an individual basis.

This assessment may include:

• consultation with the requesting individual to understand their needs;
• identification of reasonable measures to remove or mitigate the barrier; and
• consideration of feasibility and potential undue hardship.

Accommodation may include providing information in an alternative format or offering assistance through another communication channel.

Feedback and Complaint Handling

We maintain an accessible feedback process to receive and address accessibility-related concerns.

Feedback may be submitted verbally or in writing using the contact information below. All feedback will be reviewed, and we will respond within a reasonable timeframe.

Concerns are addressed in good faith and documented where appropriate to support continuous improvement.

Limitations and Third-Party Content

Certain content or functionality may rely on third-party platforms or legacy systems that are not fully accessible or not immediately adaptable.

Where such limitations exist, we will make reasonable efforts to provide alternative access or assistance upon request.

Roles and Accountability

Accessibility is a shared responsibility within our organization. We strive to ensure that accessibility considerations are incorporated into website management, content updates, and responses to public inquiries.

Contact Information

Requests for accommodation, accessible formats, or accessibility-related feedback may be directed to:

Email: info@mieetcie.com

Mail: 2700 boul., Jacques Cartier E., Longueuil, Québec  J4N 1L5

Telephone: 1-800-661-7246

Review and Continuous Improvement

This Policy is reviewed periodically to reflect evolving legal expectations, technological developments, and operational practices. We may update this Policy from time to time. Changes take effect when posted on the Site.

Language

This Policy is available in French and English. In the event of a discrepancy, the French version shall prevail, in accordance with Quebec law.